privacy_policy
24H Vapes Privacy Policy
24H Vapes complies with the General Data Protection Regulation (GDPR) 2018.
Your privacy is important to us. Read this policy to learn about the personal data that we collect from you and how we use it. We encourage you to read the policy and get in touch if you have any queries.
This Privacy Policy explains the policies of 24H Vapes on the collection and use of the information we collect when you access our website (the "Service"). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.
By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.
24H Vapes is authorized to modify this Privacy Policy at any time. This may occur without prior notice.
Information We Collect
When using our Service, you will be prompted to provide us with personal information used to contact or identify you. 24H Vapes collects the following information:
- Usage Data
- Name
- Mobile Number
- Date of Birth
- Home Address
- Payment Information (We do NOT store sensitive data)
- Age Verification Data
- Anonymous Analytics Data
Usage Data includes the following:
- Internet Protocol (IP) address of computers accessing the site
- Web page requests
- Referring web pages
- Browser used to access site
- Time and date of access
How We Collect Information
24H Vapes collects and receives information from you in the following manner:
- When you fill a registration form or otherwise submit your personal information
- During checkout
- When you subscribe to our newsletter
- When you create an account on our website
- When you participate in promotions or surveys
Your information will be stored for up to 30 days after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record-keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.
How We Use Your Information
24H Vapes may use your information for the following purposes:
- Providing and maintaining our Service, as well as monitoring the usage of our Service
- For data analysis to identify usage trends or determine the effective of our marketing campaigns
- To evaluate and improve our Service, products, services, and marketing efforts
- For dispute resolution and site protection in the instance of a legal dispute
- For website Administration practices
- To manage orders placed through our Service
- For marketing and promotional initiatives
- To update you with news, general information, special offers, new services, and events
- To contact you by email, phone, SMS, or another form of electronic communication related to our products or services
- For the performance of a purchase contract for products or services
- To manage your account and enable access to our Service features
Legal Basis for Processing Personal Data Under GDPR
We may process your personal data based on the following legal grounds:
- Consent: You have given your consent for processing personal data for one or more specific purposes.
- Performance of a contract: Processing is necessary for the performance of a contract with you.
- Legal obligations: Processing is necessary for compliance with a legal obligation.
- Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by us.
Age Verification
As a retailer of age-restricted products, we are legally required to verify that you are at least 18 years of age before you can purchase our products. We may share your information with age verification services to confirm your age.
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Request restriction of processing of your personal data
- Request transfer of your personal data
- Object to processing of your personal data
- Rights in relation to automated decision making and profiling
Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use the following types of cookies:
- Essential cookies: Necessary for the website to function properly.
- Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
- Functionality cookies: Used to recognize you when you return to our website.
- Targeting cookies: Record your visit to our website, the pages you have visited and the links you have followed.
Minors
Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us at info@24hvapes.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@24hvapes.com or through our contact page.
Last Updated: April 2025