Age Verification
24H Vapes - Age Verification Policy
At 24H Vapes, we are committed to responsible retailing. All our products are intended for use by adults aged 18 or over only. We take our legal obligations seriously and enforce strict age verification procedures.
AGE RESTRICTIONS
Legal Requirements
Under UK law, it is illegal to sell vaping products to anyone under the age of 18. This includes e-cigarettes, e-liquids, disposable vapes, and related accessories. 24H Vapes strictly adheres to these regulations.
Who Cannot Purchase Our Products
Our products are not intended for and cannot be purchased by:
- Persons under the age of 18
- Persons purchasing on behalf of someone under 18
- Pregnant or breastfeeding women (as advised by health authorities)
Enforcement
We employ multiple layers of age verification to ensure our products are only sold to adults:
- All visitors to our website must confirm they are 18 or over
- We use advanced age verification software during checkout
- We reserve the right to request additional proof of age
- Deliveries may require signature by an adult
AGE VERIFICATION PROCESS
Website Entry
When you visit 24H Vapes, you'll be required to confirm that you are 18 years of age or older. If you cannot confirm this, you will be redirected away from our site.
Account Registration
During account registration, you must provide your date of birth. This information is used as part of our age verification process.
Checkout Verification
We use sophisticated age verification software that checks your details against public databases. This usually happens in real-time and is invisible to the user.
Additional Verification
In some cases, our automated system may be unable to verify your age. When this happens:
- We may request additional documentation (e.g., a scan of your ID)
- You may need to complete additional verification steps
- Orders will not be processed until age verification is complete
DELIVERY POLICIES
Signature on Delivery
For certain orders, delivery drivers may request proof of age before handing over packages containing vaping products. Please ensure that someone aged 18 or over is available to receive deliveries.
Failed Deliveries
If a package cannot be delivered because no one aged 18 or over is available to receive it, the delivery service will follow their standard procedures for failed deliveries.
RESPONSIBLE MARKETING
24H Vapes is committed to responsible marketing practices:
- We do not target our marketing at young people
- Our marketing materials do not appeal to underage individuals
- We do not display images that might appeal to children
- We clearly display age restriction warnings on our website and packaging
PENALTIES FOR NON-COMPLIANCE
Attempting to circumvent our age verification process is a serious offense. If we discover that a customer has:
We reserve the right to cancel orders, close accounts, and report violations to the relevant authorities.
- Misrepresented their age
- Used false identification
- Attempted to purchase products for a minor
CONTACT US
If you have any questions about our age verification policy, please contact us:
- Email: info@24hvapes.com
- Phone: +44 325 268 2584
Last Updated: April 2025